PRODUCT DETAILS
REVIEWS
SHIPPING & RETURNS
Shipping Policy
Free Shipping
All products on our website are shipped free of charge to customers across Europe.
Shipping Methods
We use reliable courier services tailored for different regions in Europe:
- DHL Europe F-B Small Cargo with full clearance
- Dedicated 7-country Europe Apparel Line-F
- TK Europe Apparel Line-F
- DPD Europe Express Line-F
Order Processing Time
Orders are processed and shipped within 1 to 3 business days after payment confirmation.
Delivery Time
Delivery typically takes 10 to 15 business days, depending on your location and customs clearance.
Order Tracking
You'll receive a tracking number via email after shipment. Track your order through the courier's website or directly on our site.
Refund Policy
1. No-Reason Refund
Request a refund within 7 days of delivery. Items must be unused, undamaged, and in resalable condition (with original tags/packaging).
2. Defective/Damaged/Incorrect Items
Contact us within 7 days of delivery with photo/video evidence. We'll guide you through return/refund process.
3. Non-Refundable Conditions
- Used, washed, or altered items
- Damage from improper use/accidents after delivery
- Missing original tags/packaging/accessories
- Damage during return due to inadequate packaging
4. How to Return
Contact customer service at outdoorsport88@163.com before returning. We'll provide return address and instructions.
5. Refund Processing Time
Refunds processed within 7-14 business days after receiving and inspecting returned items. Funds returned to original payment method.
For assistance, contact us at outdoorsport88@163.com. We're committed to your satisfaction!
Thank you for your understanding and support.